Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
1. How much does a house clearance cost in Eastbourne?
Every job is unique, so we provide bespoke quotes. Pricing typically depends on the volume of waste (how much of the van is filled) and the type of materials being removed. For a fast, accurate price, you can WhatsApp us a photo of the items at 07810 610547."
2. Are you a licensed waste carrier?
Yes. Vial Service Limited is a fully registered Waste Carrier with the Environment Agency (License No. CBDU465217). We provide a Waste Transfer Note for every collection, ensuring your waste is disposed of legally and responsibly."
3.Do you take mattresses, fridges, or TVs?
Yes, we can dispose of bulky items like mattresses, fridges, and televisions. These items often require special recycling processes due to environmental regulations, so they may incur a small additional 'surcharge' compared to general household waste."
4. What happens to the rubbish after you collect it?
We are committed to a cleaner East Sussex. We sort all collected items to ensure that 99% of waste is diverted from landfills. Reusable furniture is often donated to local charities, while wood, metal, and plastics are taken to professional recycling facilities.
5. Do I need to be present during the clearance?
Not necessarily. Many of our customers in Eastbourne and Bexhill are busy or clearing a property on behalf of someone else. As long as we have access (via a key safe or a neighbor), we can complete the job and send you 'after' photos once we’ve swept up.
6. Can you clear a property for probate?
Yes, we specialize in deceased estate clearances. We offer a respectful, discreet, and professional service during what can be a difficult time, working closely with executors and solicitors to ensure the property is left spotless.
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.